How long will my order take?

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Processing Times:

Orders will typically be processed and shipped within 24 hours of placement. Our warehouse keeps M-F business hours, so shipments placed over the weekend will be processed the following business day. 
 
As always, please reach out to us at team@theouai.com if you have any concerns or questions about your package or do not see an update within 4 business days (excluding weekends) of placing your order. 
 

Transit Times:

The average transit time is 3-6 business days once an order has been shipped. Occasionally, your order may arrive in more than one split shipment and you will be provided a second tracking number once your remaining items have been dispatched.  If you have any concerns about your package, please feel free to email us at team@theouai.com or send us an audio or video message below and one of our OUAI Experts will get back to you as soon as possible! 

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