How long will my order take?

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Processing Times:

Orders will typically be processed and shipped within 24 hours of placement. Our warehouse keeps M-F business hours, so shipments placed over the weekend will be processed the following business day. 
As always, please reach out to us at if you have any concerns or questions about your package or do not see an update within 4 business days (excluding weekends) of placing your order. 

Transit Times:

The average transit time is 3-6 business days once an order has been shipped. Occasionally, your order may arrive in more than one split shipment and you will be provided a second tracking number once your remaining items have been dispatched.  If you have any concerns about your package, please feel free to email us at or send us an audio or video message below and one of our OUAI Experts will get back to you as soon as possible! 




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