Orders will typically process and ship within 24 hours of placement. Our warehouse keeps M-F business hours, so shipments placed over the weekend will process on the next business day.
As always, please reach out to us at firstname.lastname@example.org if you have any concerns or questions about your package or do not see an update within 4 business days of placing your order.
The average transit time is 3-5 business days once an order has been shipped. Occasionally, your order may arrive in more than one shipment and you will be provided a second tracking number. If you have any concerns about your package, please feel free to email us at email@example.com or send us an audio or video message below and one of our OUAI Experts will get back to you as soon as possible!
Get in touch
Still have questions? Send an email our OUAI at firstname.lastname@example.org.