My order arrived damaged. What should I do?

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Oh no! So sorry to hear that! Please reach out to us below with the following information and we will happily take care of this for you straight away:

  • Your Order Number or Email used to place your order
  • A list of the Damaged Item(s)
  • The numbers located on the bottom of any Damaged Item(s)

For any other order questions or concerns, please feel free to send us an email, video, or audio message below and one of our OUAI Experts will get back to you as soon as possible!


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