Last Day for Ground shipping in time for the holidays is Dec 16, for arrival by December 24.
We strive to include all ordered items in one shipment, however occasionally your order may arrive in more than one package and a second tracking number will be provided. Average transit time for orders is 3-5 business days. Holidays and weekends can add additional transit days.
Our warehouse fulfills orders M-F, orders placed on Friday afternoons and over the weekend will be shipped on the following Monday.
Once shipped, if your package has not arrived within 7 business days, or your tracking information has not updated in a timely manner, please email us at team@theouai.com.
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