On the OUAI to finding your perfect routine? If our products were not the perfect fit, no worries! We accept returns within 45 days of purchase from theouai.com. Visit https://theouai.com/a/return to initiate your return and we will send a prepaid label if your order requires one. All you'll need is your order number and zip code to start.
*Please note that all gift cards and sample or gift with purchase items are final sale. If you need any assistance with your return, please feel free to reach out to our OUAI Experts below!